/inb/channels_item/2 en /inb/node/5112 <p>Welcome to a new term! The <strong>IT Services Virtual Scavenger Hunt </strong>is now open to all McGill students for <strong>a chance to win Beats wireless headphones!</strong></p> <p><b>How to enter: </b></p> Fri, 06 Sep 2024 15:02:07 +0000 McGill University /inb/node/5114 <p><strong>UPDATE: </strong>InfoEd is once again available.</p> <p>-------------</p> <p><strong>ORIGINAL Message posted September 3, 2024</strong></p> Fri, 06 Sep 2024 12:26:00 +0000 McGill University /inb/node/5113 <p><strong>This issue has been resolved.</strong></p> <p>McGill's telephone services are currently experiencing an unexpected outage affecting inbound calls. Please note that outbound calls are operating normally at this time.</p> <p>This issue is a result of planned maintenance work conducted by Bell Canada. While no downtime was expected during this maintenance, an unforeseen complication has disrupted our inbound call services.</p> Thu, 22 Aug 2024 14:45:27 +0000 McGill University /inb/node/5077 <p>McGill offers a secure version of Microsoft Copilot that protects our data, known as the Commercial Data Protection version. Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge. </p> <p>By engaging with an AI chatbot, Microsoft Copilot can: </p> Thu, 27 Jun 2024 18:01:50 +0000 McGill University /inb/node/5076 <p>On Friday, June 21, the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.  </p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate. </p> Tue, 18 Jun 2024 13:43:10 +0000 McGill University /inb/node/5055 <p><em>La version française suit.</em></p> <p>The following is a message from McGill IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups are required to audit their groups.</strong></p> Fri, 17 May 2024 16:00:10 +0000 McGill University /inb/node/5053 <p><a href="#francais"><i>La version française suit ci-dessous.</i></a></p> <p> </p> <p><strong>Exciting changes are coming your way! </strong>Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and<b> </b>performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!</p> <p> </p> Mon, 13 May 2024 19:28:03 +0000 McGill University /inb/node/5054 <p><strong>New changes to the e-election platform!</strong></p> <p>We would like to advise you that the decision was made to replace the Omnivox solution with an existing, similar tool called Qualtrics. This will allow IT Services to streamline our solutions and reduce service duplication. In addition to this, the Qualtrics solution will bring enhanced features, improved data security, and a more user-friendly interface, all of which will significantly improve your e-election experience. <b>The Qualtrics solution is now available upon request as of May 13, 2024.</b></p> Thu, 16 May 2024 18:03:51 +0000 McGill University /inb/node/5033 <p>VPN Downtime Alert: There will be a temporary interruption in VPN service on <strong>Monday, April 29, between 5:00 a.m. and 6:00 a.m</strong>. VPN access will not be available during this period. </p> <p>We apologize for the inconvenience and thank you for your understanding.</p> Wed, 24 Apr 2024 18:03:23 +0000 McGill University /inb/node/5032 <h2><strong>Cartoon caption:</strong> There's a lot of sensitive personal information on this flash drive so handle it with care!</h2> <h3>Do you know where all your removable storage devices are (i.e., USB flash drives, external hard drives, DVDs)?</h3> <ul> <li>To protect sensitive information belonging to you or others: Ensure that your removable devices are kept in a safe location (i.e., locked in an office drawer, home or office location with restricted access, etc.).</li> </ul> <ul></ul> Fri, 12 Apr 2024 14:31:35 +0000 McGill University /inb/node/5031 <p>Hello McGill staff, </p> <p>IT Comms is your one-stop shop for all communications needs. We now made it easy for you to submit a communication request, using an easy-to-fill-out form that ensures your request is in our hands quickly for a fast turnaround delivery. <strong>Please use this form</strong> instead of email or MS Teams to send your requests to our team, it will prevent your request from slipping through the cracks when your usual contact at IT Comm is on vacation or away for a few days. </p> Wed, 10 Apr 2024 14:40:54 +0000 McGill University /inb/node/5028 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing McGill’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 McGill University /inb/node/4962 <p>In myCourses, instructors are currently unable to export grades to Minerva from myCourses.  This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.</p> <p>As a temporary workaround, instructors need to manually enter grades in Minerva.  Please see the following articles for relevant instructions:</p> Thu, 21 Mar 2024 12:59:26 +0000 McGill University /inb/node/5029 <p>Users may see the following error message when an attachment fails to download: <strong>“Error downloading the file content.”</strong> Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.</p> <p>If available, users can download attachments and view embedded images consistently through the Outlook desktop client.</p> <p>IT Services is currently working on a fix to resolve the issue.</p> <p> </p> <p> </p> Thu, 04 Apr 2024 16:33:55 +0000 McGill University